My real estate experience in buying a home using Doug's knowledge and help was second to none. He was very courteous, punctual, knowledgeable and easy to work with. He arranged showings in such as way that our time was very well spent and made sure that all my criteria were met in all the listing service we saw. He was also exceptionally helpful after the purchase had been completed and helped me (and continues to help me 6 months later) on several house related issues both large and small. I can't recommend enough - he is a great agent and even a better person.