Jen is fantastic! We are using her personally, but have referred others as well because we are completely confident in her ability and knowledge- and we trust her abilities. We have heard from our recommendees that they have had the same experience; she is amazing. She is knowledgeable, friendly, takes personal interest, works hard to make sure your needs as a buyer or seller are met, follows through, goes the (unnecessary, but so appreciated) extra mile, and is dependable and competent. We have loved working with her!