We are retirees who have recently begun dealing with Michelle as we are in the exploratory stages of seeing 'whats out there' that meets our need to downsize and economize. Although we just stumbled upon her at an open house that turned out to be way beyond what we needed in size and price, Michelle nonetheless listened to our comments and took the initiative to immediately scroll through listings on her phone that would be more suitable for our needs. She then followed up via email, sending listings that might interest us. Shortly thereafter, Michelle came to see our current home which she will list when we are ready. She was joined by another colleague, Patti, who has been at their office over a longer period of time.Together they took a thorough tour of our house, making note of many positive interior and exterior features that will help in marketing it. Michelle continued to forward listings to me over several weeks. Combing through these, I narrowed it down to a number of properties I wanted to see, but had to change the initial date we made owing to medical issues in our family. She was completely understanding and flexible regarding that change. Michelle arranged for go-see visits on a new date and we went together at a non-hurried pace to see the interiors of all of them - including a bonus recently listed one in a development we were considering.
Michelle is a very well spoken, attentive and pleasant person. She is very professional, but at the same time easy to feel comfortable with. She made detailed notes as to what I do and do not want (even going so far in one place, knowing I prefer a laundry tub, to scope out a piece of plumbing she thought might accomodate that.) I could not be more satisfied with the service I know Michelle will provide and I look forward to continuing to work closely with her.