Jessica definitely went above and beyond her job. 5 stars really isnít enough to give it to her. We found Jessica while search for a home. Jessicaís excellence is really solid and consistent. Being our second time around, here are few things that we think Jessica has been consistently exceeded:
1. Expertise-we all know that the quickest way to know a personís level of knowledge is by asking tons of questions (I didnít do it on purpose. Itís just what some home buyers do and me being myself). I couldnít recall the specific questions that Iíve asked Jessica but I was very impressed every time when I got the response from Jessica. Her expertise and timely response makes her really reliable.
2. Timely communication Ė Jessica has so many clients at hands but I was amazed by how she was still able to respond to my emails and phone calls in a very timely manner. Itís not just about the deliver on time; itís the accuracy of her response and the knowledge she has that really makes the whole home buying process smooth.
3. Care Ė Hereís is where I really think Jessica went above and beyond. The day of closing she drove back to my house to ensure the house was still in closing shape. Honestly, nothing that I would have thought of. Additionally, a few weeks before closing, we tried negotiating some important items for our new home. That the builder couldnít deliver and she delivered. This meant a lot to the closing process of our new home. From reviewing closing documentation jargon, she read each document and made sure our paperwork was properly prepared. Till this day, Jessica has been followed up the whole time! If we are rich enough to purchase a third house, Jessica will definitely be our first choice! We definitely recommend here expertise to anyone. Thank you, Jessica!