Jocelyne Fauerbach

    Jocelyne Fauerbach

    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.

    My Client Reviews

    Overall star rating: 5.0
    Past 3 months: N/A
    Ratings Breakdown
    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    100% of Jocelyne’s ratings: 5 stars
    (14)
    4 stars
    0% of Jocelyne’s ratings: 4 stars
    (0)
    3 stars
    0% of Jocelyne’s ratings: 3 stars
    (0)
    2 stars
    0% of Jocelyne’s ratings: 2 stars
    (0)
    1 stars
    0% of Jocelyne’s ratings: 1 star
    (0)

    Showing All Reviews (14)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    2020
    10/21/20
    Abby gave Jocelyne 5 stars out of 5
    We cannot say enough about Jocelyne. She was absolutely amazing and was our best advocate throughout the entire process. We started looking for a home in June 2020 and Jocelyne was with us every step of the way. Purchasing a new home can be stressful but Jocelyne stayed positive and made us feel at ease. Her expertise, organization and dedication was superb. She was excellent at communicating and took care of everything between booking appointments, new properties, paperwork etc. She never gave up hope and helped us find the most beautiful home. If you are looking for a relator who is professional, hardworking, detailed oriented and overall a great person, then Jocelyne is it. We HIGHLY recommend her. We cannot thank her enough for everything that she has done.
    Response from Jocelyne
    10/21/20
    Abby, thanks so much for your thoughtful review. We did it together as a team - found you guys just the right house despite lower inventory and searching the middle of a pandemic! You were terrific clients to work with and I look forward to visiting you in your new home after you put your own personal touches on it! I hope you both enjoy many happy years there!
    09/28/20
    Carey gave Jocelyne 5 stars out of 5
    I would highly recommend Jocelyne with ERA Key Realty Services. I contacted Jocelyne because I was being relocated by my employer. She went above and beyond the call of duty. While I was searching for a home in another state Jocelyne held an open house and my house was sold that weekend above asking price. The entire experience was positive and it was a smooth transition. I trusted Jocelyne with all aspect of purchase, negotiations, inspection and closing.
    Response from Jocelyne
    09/29/20
    Thanks, Carey for trusting me with the sale of your home. Glad it was such a smooth transaction considering you had so many details to attend to with your relocation. I wish you the best of luck in your new home state!
    09/22/20
    Cal gave Jocelyne 5 stars out of 5
    Jocelyne helped me find my forever home and I could not be more thankful. Buying a house is filled with ups and downs, but Jocelyne helped us maintain a positive outlook the entire time. As we searched for the right house, Jocelyne identified things that would have never crossed our minds, which helped us feel confident throughout the entire process that whatever decision we made would be a good one for our family. I can't wait for the memories in our new house and we have Jocelyne to thank for that!
    Response from Jocelyne
    09/22/20
    Appreciate the kind words, Cal. It was so great to work with you and your family. I think we found you just the right house and neighborhood where new adventures await! Congratulations and I look forward to visiting soon!
    09/21/20
    Lee gave Jocelyne 5 stars out of 5
    We cannot say enough about Jocelyne and our experience working with her as we bought our home. In a difficult market for buyers, Jocelyne helped us feel confident that we would find the right house. More so she helped us feel confident that when we did find the right house, that everything would go smoothly and work to everyone's favor. Her attention to detail, consistent communication and overall care for her clients is unmatched. Though we hope we never have to move again, we know we will always have Jocelyne to help us if we do!
    Response from Jocelyne
    09/21/20
    So happy we found your "forever home" - even in a market with low inventory! I wish you and your family many happy memories there.
    08/28/20
    Paul gave Jocelyne 5 stars out of 5
    Jocelyne, you were very helpful, understanding and making recommendations in hepling us sell my son's condo unit during a hard time.Everything you recommended greatly helped in the selling.
    Response from Jocelyne
    08/28/20
    Paul, it was my pleasure to help you and your family with the real estate transaction. I couldn't have asked for better clients....kind, responsive and open to professional recommendations. I look forward to staying in touch with you - many thanks for the kind words!
    08/26/20
    Patty gave Jocelyne 5 stars out of 5
    Jocelyn deserves 5+ stars! An unfortunate circumstance led to us needing to sell a family member's condo. Jocelyn was kind and compassionate to this challenge. She got to know us personally and kept a focus on our hopes and plans for the sale. As this was the first time we were selling property, we really had no idea what we were doing. Jocelyn was supportive and guided us through the whole process. She outlined "the big picture" plans while also directing us on "the next steps". She explained things we needed to know and took care of the things we didn't need to be troubled with. Her knowledge and expertise of what needed to be improved to help with resale vs. what was unnecessary to invest in was valuable throughout the process and paid off in the end. Her responsiveness to questions and concerns was outstanding, even responding while away on vacation! I highly recommend Jocelyn and would use her services again without hesitation!
    Response from Jocelyne
    08/27/20
    Patty, I really appreciate your thoughtful words. Working with you and your family was so rewarding and I'm glad I could be of help navigating your real estate transaction from start to finish. You willingness to take on a few small tasks to help with resale and your cooperation throughout, in addition to being such nice people, made my job hardly seem like work! I look forward to when our paths cross again.
    06/19/20
    Abigail gave Jocelyne 5 stars out of 5
    Selling our first house was an adventure we embarked on sooner than we originally planned, but thanks to Jocelyne the entire process from pre-listing to closing was seamless and easier than we could have ever imagined. Jocelyne's attention to detail, added guidance in preparing our home for the market and constant communication helped us sell our house incredibly quickly and at an amazing price. With a ten week old baby, in the middle of a global health pandemic, we thought selling our house would be beyond stressful, but thanks to Jocelyne, we felt confident and at ease throughout the entire process. We cannot wait to work with Jocelyne as we find our new family home. We highly recommend her! Her services, expertise and dedication to her clients are all unmatched.
    Response from Jocelyne
    06/19/20
    Abby, thanks so much for the kind words. It was truly my pleasure to help you and your beautiful family get your house sold so quickly and for above asking price! Looking forward to helping you find your next home sweet home!
    06/19/20
    Jeff gave Jocelyne 5 stars out of 5
    Literally could not be more pleased with the entire process. Jocelyne made the experience super easy and we were able to sell our home for a lot more than what we thought!!!
    Response from Jocelyne
    06/19/20
    Jeff, so pleased we were able to work together to get your home sold! Managing the whole transaction was a smooth process and you guys were great clients to have...thank you!
    2019
    12/09/19
    Katherine gave Jocelyne 5 stars out of 5
    Jocelyne was a pleasure to work with. My husband and I were 1st time home buyers and she found us a house that we instantly fell in love with. I cannot thank her enough for finding the perfect home for us and our little family. She stood by our side from start to finish and was never hesitant to explain any terms or questions I or my husband didn't understand. I highly recommend Jocelyne to any 1st time or experienced buyer. She is a spectacular realtor and helps you thoroughly from start to finish. Thank You!
    Response from Jocelyne
    12/09/19
    Katherine, helping you and your family find your first home was very rewarding and I was happy to be part of the process from start to finish! You were both great to work with and we had the right team in place to ensure a successful transaction. I wish you all many happy years in your new home....congratulations again!
    11/14/19
    Ashley gave Jocelyne 5 stars out of 5
    Jocelyne's preparation and attention to detail from our first meeting with her was what sold us on working with her and ERA. From her recommendations on how to improve our home for sale, preparation for open house, and thorough communication, she helped us through every milestone, which resulted in a quick sale! We felt like we were her only customers! We can't say enough about our experience working with her. She actually made the home selling process easy. We would work with her again without hesitation and have recommended her to family/friends!
    Response from Jocelyne
    11/14/19
    Thank you so much, Ashley and Mike! It was a pleasure working with you guys. There is nothing better than having a smooth transaction with amazing clients. Thank you for trusting me in selling your home and i'm glad it was such a quick process! I look forward to working with you both again in the future.
    07/03/19
    Michael gave Jocelyne 5 stars out of 5
    Jocelyne was an excellent communicator and effectively managed every step of the process - which, in our case, moved very quickly. I wouldn't hesitate to recommend ERA and, more specifically, Jocelyne to any friends or relatives who might be in need of a great realtor.
    Response from Jocelyne
    07/17/19
    Thanks for the kind words, Mike. I'm so happy that we were able get your family's property sold so quickly and for above asking price!
    2018
    09/26/18
    Karen gave Jocelyne 5 stars out of 5
    Jocelyne was very knowledgeable to work with and kept me in the loop every step of the way. I would highly recommend her to anyone looking for a Realtor.
    Response from Jocelyne
    09/26/18
    Appreciate your positive feedback, Karen. Thrilled that you found your next "home sweet home" and I hope you enjoy many happy years there!
    09/18/18
    Lynn gave Jocelyne 5 stars out of 5
    It was an absolute pleasure working with Jocelyne. From the very beginning it was clear that she was knowledgeable and professional. She was with us every step of the way from last minute showing to suggesting possible alternatives. We were kept up to date and even when there was nothing new to report Jocelyne kept in contact with us. There was never a question that went unanswered. We felt well cared for! We would highly recommend Jocelyne for any real estate transaction you may need.
    Response from Jocelyne
    09/21/18
    Thanks so much for your kind words, Lynn. I work hard to meet my clients' expectations and glad that we found a great property for you and your family. Look forward to continuing our friendship!
    2017
    12/01/17
    Jim gave Jocelyne 5 stars out of 5
    Jocelyn is the best, completely happy with all that she does and did with our purchase of a home. She is 100% out to make the customer happy which she did with us. She has high moral character, motivated, attention to detail, gets back to you quickly. If we are looking for real estate again in the future she is the very first call we will make.
    Response from Jocelyne
    09/21/18
    Jim, thank you for taking the time to share your positive experience as we searched for an investment property for you. I really enjoyed getting to know you and your family and look forward to working together in the future!

    My Experience

    • Licensed Realtor - Commonwealth of Massachusetts
    • Bachelor's Degree from Boston College
    • Master's Degree from Emerson College
    • Marketing and Public Relations professional background

    My Credentials and Memberships

    • Member of the National Association of Realtors
    • Member of The Greater Boston Real Estate Board
    • Member of the Massachusetts Association of Realtors

    My Community Involvement

    • Member of the ERA Key Charitable Trust
    • Volunteer member of JDRF Outreach Committee
    • Active Involvement with local school and civic groups

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