My Client Reviews
Susan is very knowledgeable and pays attention to detail. We were relocating from Virginia to Massachusetts and Susan did an outstanding job in handling everything with ease and always looked to make things right. My husband and I have already said when we decide to sell or buy another property we are coming back for Susan. She is very timely in response and during Covid was amazing. Very professional and an absolute pleasure to deal with. Thank you Susan. We are very happy with our home and all you did for us to make closing happen!
Susan was an excellent realtor and very helpful in my wife and I's first home. She is very knowledgeable in both the housing market and construction/rehab. She is willing to fight for you in negotiations and in scheduling viewings. I couldn't ask for a better realtor in my home search. I will recommend Susan to anyone looking for a realtor.
Buying a home for the very first time can be an incredibly daunting and confusing experience. That is... unless you've got Sue by your side. Simply put, Sue is the bee's knees. She's an excellent communicator, quick, smart, sensible *and* she tells it like it is, which I think is what sets her apart from all others. It's for that reason my first-time home buying experience has been nothing short of fantastic. I always knew I was in good hands with Sue, which is why I know all future clients will be, too.
Susan was extremely responsive to all of my concerns and thoroughly explained the home sales process. She worked closely with me and my husband to work through issues as they arose. She has a comprehensive network of contacts to help you through the selling or buying process. If you want a hard working, honest, helpful, and knowledgeable agent, then hire Susan Dicks (and Brian) for a successful experience.
Susan was excellent during the purchase as well as my sale of a vacation home. She was always available to answer questions and was on top of all the details. She is a dedicated, hard worker in her field and I would absolutely recommend her!
Response from Susan
Thanks, Amy, for this great endorsement!
It was excellent working with Susan . Surely look forward to having her for future transactions . Marketed and sold our home in a short time . We were super pleased with her responsiveness and follow up on all the showings. We highly recommend her for an agent !!!
Susan Dicks represented my husband and I in the sale of our condominium. She was very knowledgeable about the real estate market in our region. She was thorough in her explanation of the services she rendered as an ERA broker. She explained the appraisal of our property, provided three comparable sales, and a reasonable price differential for a finished basement. She gave detailed explanation of ERA marketing strategies and appointment scheduling for showing our property. She took photos of each room, made practical suggestions for staging and de-cluttering of our rooms. Within a few days our home was put forward on MLS with an appealing array of photos of our rooms and a positive narrative describing the unique features of our unit. Sue never skipped a beat. From the initial market appraisal, through to the marketing details; the negotiations for offers, through to the purchase and sale agreement, she advised us, marketed the property and located a buyer for our unit. Her manner was always professional, honest, and straightforward. She was very helpful when we encountered minor home inspection issues. Sue was well connected to local contractors (electrical, radon testing, mold abatement, mortgage, etc.) and was able to obtain their services quickly to insure compliance with closing dates. Simply put, Sue Dicks is a consummate professional with extensive knowledge and experience in real estate. Always friendly and helpful, she is easy to deal with, never high pressure, always honest and practical. We give her the highest of recommendations. Lorraine S
I have had a great experience with Sue. Great communication and efficient responses throughout the process. Very knowledgeable and was able to answer several questions or knew exactly where to direct me to find answers.
Sue was an absolute pleasure working with! I would definitely recommend Sue to anyone looking to buy a home in the RI area. She was very informative and attentive and was always looking for my best interest. I will definitely be going through Sue and her team in the future. Thanks again!
A few points about Susan that really stand out are 1) her eye for both attributes and potential problems of a property 2) knowing the documentation process well and helping us make those deadlines 3) communicating 4) and most importantly showing that she cares that we found a home that we are happy with. Susan has followed up with us since closing on multiple occasions and has also connected us with a reliable plumber and electrician. It's been a pleasure to work with her and would highly recommend her services to potential buyers and sellers out there.
Susan was an amazing person to help me to find a nice house. My husband and I were the 1st time home buyers and having her as the realtor was very lucky. She always responded to us quickly via email and phone. And her knowledge about the houses helped us to choose the right one. I would love to recommend my friends to meet Susan if they're thinking of selling/buying a house.
- ERA Key Realty Services Top Team 2012, 2013, 2014,2015
- ERA Circle of Success 2004-2005, 2009-2016
- Joined ERA Key Realty Services in 2004
- Licensed in 1991; obtained broker's license in 2002
- Nominated as one of three Top All Around Team in ERA 2016
My Credentials and Memberships
- Licensed in 1991; Obtained broker's license in 2002
- ERA Circle of Success 2004-2005, 2009-2014
- ERA Key Top Team 2012, 2013, 2014
- Joined ERA Key Realty Services in 2004
My Community Involvement
- Co-President of the GFWC Blackstone Valley Women's Club. This is a organization focused on the empowerment of women and giving back to the local communities.
- Contributor to ERA Key Realty Services' Charitable Trust since 2004