As a first time homebuyer, we were completely satisfied with Heather as our agent. We looked at many houses, as you can imagine, and she was absolutely patient with us. She never hesitated when we said let's look here or there or at this or that. She would get the information and get it scheduled as as she possibly could. This was very important to us as we were buying in a rural area that there were not a lot of houses available, and the good houses went fast! So time was definitely of the essence, she stayed on top of the market and always had her eyes and ears open for available properties. I would recommend her to anyone and I would of course use her services again in the future!