Frances Sterling

    Frances Sterling

    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.

    My Client Reviews

    (59 reviews)
    Overall star rating: 5.0
    Past 3 months: 5.0

    Ratings Breakdown

    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    100% of Frances’s ratings: 5 stars
    (59)
    4 stars
    0% of Frances’s ratings: 4 stars
    (0)
    3 stars
    0% of Frances’s ratings: 3 stars
    (0)
    2 stars
    0% of Frances’s ratings: 2 stars
    (0)
    1 stars
    0% of Frances’s ratings: 1 star
    (0)

    Showing All Reviews (59)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    2021
    10/19/21
    Patti gave Frances 5 stars out of 5
    For several years I've thought about buying a house. A friend recommended Frances to me because she had a good reputation and could answer my questions. From the first meeting with Frances buying a home was becoming a reality. She started looking for homes that were in my price range. She explained everything that was going to happen and was available whenever I called or texted her. Whenever I made a decision that she did not think was wise, she told me (based on her professional experience) that this was not a good decision. The final decision was always mine to make but I always went with what Frances thought! That's what she gets paid for! Thank you Frances for all your hard work and guiding me through this process. I will recommend you to anyone who asks!
    09/09/21
    Sharon gave Frances 5 stars out of 5
    Here is the simple truth as I see it: I would not have sold my house and purchased another without the extraordinary guidance and support of Frances. Without her expert knowledge, I would have never had the courage to list my house, as I thought the condition of the house would make a sale unprofitable and other realtors had not been able to see the potential in it. Frances knew just how to market it as well as what to make the prime areas of improvement. Not only that, she had the contacts in the industry to make those improvements in a very timely manner. The house sold in 3 days for a price beyond what I could have imagined! The next step was to purchase a new home, something that was incredibly difficult to do in this hot market. Whenever we experienced frustration and inability to meet other bids, Frances was always encouraging, upbeat and continuously looking for additional opportunities. Her resilience and dedication were beyond exceptional. I feel that she absolutely had my best interests at heart and she never wavered in her support for me. I had complete trust in Frances. She is a consummate professional, but she is also very grounded and personal. Her dedication in making possible the purchase of the perfect home and her constant attention buoyed me along the longer than expected journey to my new home. In writing this review I find that I am unable to write enough accolades in praise of Frances Sterling. She has the highest recommendation that I am able to give.
    06/23/21
    Chris gave Frances 5 stars out of 5
    Michael and I loved her professionilsm and humor. A very kind and patient person. Always was on top of questions and concerns we had with the process. Our experience was amazing. I would recommend her to anyone. Keep up the great work.
    06/22/21
    Susan gave Frances 5 stars out of 5
    Frances is a great communicator. From the first contact with her until well after our settlement she has been willing and able to respond and answer any questions given her. It is obvious that she knows the local housing market and is willing to offer and suggest different options to meet our needs. Frances made our buying experience so easy and quick. She was a great liaison between us (the buyer) and the seller. Frances took care of getting our settlement scheduled and an easy process. The attorney had all the information he needed to handle our settlement without a hitch, thanks to Frances. France's attention to detail is admirable. As I mentioned, she gave us several options as we were in the process of looking at properties. She made sure all of our questions were answered. When we made up our mind which property we wanted to make an offer on, Frances took our offer to the seller, guiding us as to a fair offer. Frances did everything possible to make this experience a great one for us. We highly recommend Frances Sterling for all real estate needs. She's the BEST!
    06/22/21
    Michael gave Frances 5 stars out of 5
    If you are looking for a realtor, look no further than Frances Sterling. She went above and beyond to help my partner and I find our first home in Salisbury. Her experience and passion for real estate manifested during every step of our home buying journey. As a first time homebuyer, I had many questions and she always took time to address them as soon as possible, which not only boosted my knowledge but also my confidence during challenging times. Her warm heart, bright personality, honesty, and optimism are some of the many attributes that contribute to her being a cut above the rest.
    06/22/21
    Cheryl gave Frances 5 stars out of 5
    She was such a hand-holder throughout this sometimes tricky transaction. Her contacts and experience were invaluable and calming. Would recommend her to anyone who wants a great, caring realtor.
    06/22/21
    Brian gave Frances 5 stars out of 5
    Frances was very professional and thorough from start to finish on the sale of our property. She was always a step ahead and sending us notes and reminders when things were needed. I highly recommend Frances whenever you need a true professional to help you through the sale process. Thank you Frances for making this process a positive experience.
    06/22/21
    Brandon and Kylie gave Frances 5 stars out of 5
    Frances is an excellent agent! She is professional, personable and easy to work with. Her knowledge and expertise helped us sell our house quickly, and while looking for our future home she was readily available, and easy to communicate with. I would highly recommend her services!
    04/24/21
    Tina gave Frances 5 stars out of 5
    Frances was amazing!! I completely trusted her and knew she was looking out for my best interest the entire time. She got back with me immediately if I had any questions or concerns. She made buying a home easy.
    04/05/21
    Carol gave Frances 5 stars out of 5
    Frances is the best! Contact her right away if you want to buy or sell a home. Thank you for everything Frances!
    03/25/21
    Anonymous gave Frances 5 stars out of 5
    Frances Sterling's service surpassed any that I've ever received on the eight occasions I've utilized the service of Realtors. She was exceptional in every way. By the end of the process I was completely satisfied with the service I received. Her persona from our initial telephone interaction, to subsequently meeting in-person, never waned. It reflected throughout every process, as did her professionalism. She's an exceptionally active listener; very patient, astute at executing requests, and assuaging concerns/anxieties. Additionally, she would also offer practical advice when appropriate, from a personal perspective (which is typically the kind of feedback I appreciate during transactions of this magnitude). Significant also was that throughout each process and interaction with Frances, I always felt valued. I wasn't diminished after the Real Estate contract was ratified. In the area of communication, Frances was always consistent and prompt: whether it was via emails, text messages, or telephone phone calls. She was always easy to reach and promptly returned missed calls, and replied to virtual messages. At no time was I slighted or not "in the know". She was totally interactive every step of the way: caring, providing invaluable information to navigate the home-buying process and post settlement. Overall, Frances' professionalism and commitment to excellence were always apparent. However, what's highlighted in this survey (or what's not), are most meaningful to this consumer.
    03/21/21
    Josh gave Frances 5 stars out of 5
    Frances was excellent throughout the whole home buying process! She was always available and made sure we understood every step of the process. We definitely recommend her to anyone looking to buy a house.
    02/15/21
    Jill gave Frances 5 stars out of 5
    Frances was extremely helpful and encouraging during the entire process. Her calm manner was very much appreciated during a stressful time. My husband and I highly recommend her to either a buyer or seller.
    02/08/21
    Gloria gave Frances 5 stars out of 5
    Frances was a joy to work with. She was attentive to my needs and dreams of living in a home that will bring me much happiness. The location was perfect and the community was friendly. Whenever I needed to talk to her she responded quickly. I felt confident that my concerns regarding possible problems I may have with the property were addressed and resolved to my satisfaction. She made sure I was 100% secure of my decision to purchase before proceeding to the next step. She was great!
    2020
    11/15/20
    Dave gave Frances 5 stars out of 5
    We had the pleasure of working with Frances Sterling as buyers and sellers. In both circumstances, we found Frances to be a highly competent professional, a great communicator, always available, and sensitive to our needs. Since retiring, we had the desire of downsizing to a smaller home. Frances found us the perfect home this past summer and successfully marketed our former home. We are grateful for her expertise and participation in the buying and selling process. We highly recommended anyone buying and/or selling a home to contact Frances Sterling. She will work tirelessly to help you achieve the best results.
    11/12/20
    Adam gave Frances 5 stars out of 5
    Ms. Sterling was extremely professional, courteous and remains responsive while aiding in my father'™s purchase and transitioning into his newly acquired living spaces. She comes highly recommended by our family.
    11/10/20
    Tim gave Frances 5 stars out of 5
    Frances was very helpful in our quest to find our "forever home!" Every part of the home-buying process was made less stressful with her knowledge and expertise. Frances makes a point to get to know her clients to understand exactly what they're looking for in a home, and was constantly working to find one in the midst of a particularly busy real estate climate. This being only our second time buying a home, I most appreciated Frances' knowledge of every part of the buying experience - insurance, roof repair, water bills and title loans are just the tip of the iceberg. Frances helped tremendously in understanding how everything worked and what was important for our situation and what was not. I cannot recommend Frances enough for your next home buying experience!
    10/28/20
    Jenn gave Frances 5 stars out of 5
    Frances was an absolute godsend throughout our entire buying and selling process. During such a stressful time, we were so thankful for her knowledge and dedication. She was always available to answer any and all questions, would meet at times and locations that were most convenient to our family, and was completely dedicated to finding the perfect forever home for our growing family. She truly made it easy! If you are looking for a new home, Frances is the one you need to help you do it right!
    09/22/20
    Cindy gave Frances 5 stars out of 5
    Francis Sterling is a one of a kind agent! You can call on her anytime for questions or concerns about the sale of a property, or a property purchase. Francis sold two homes for us, and helped us purchase a new home. She is realistic and confidential and will be an advocate to guide you in getting the best price for your property. We highly recommend Francis If you are selling or buying a new home. She will guide you through the process and get the job done! Francis is also very kind and will work with her clients through any type of special circumstances in buying or selling a home.
    08/14/20
    Lori and Eric gave Frances 5 stars out of 5
    We were referred to Frances by a long term friend. When she first called to introduce herself and see what we were looking for her questions were very thorough and inquiring so that when we met to see houses she knew what our needs were, our price range, and our timeframe. With her help we were able to see a variety of properties so that we were able to make an educated decision on a home purchase. With her help and guidance we feel we purchased a very nice property at a fair price. Thank you Frances!
    07/29/20
    Suzanne gave Frances 5 stars out of 5
    Where do I even begin? There are so many positive things that I can say about Frances. As a first time homebuyer, Frances made it super easy for me to relax and put my trust totally in her...I was not disappointed! Her knowledge, dedication and communication left me with nothing to fear! Frances worked tirelessly to ensure that we were well versed in the neighborhoods in and around Salisbury and that we knew exactly what we wanted when it came time to 'pull the trigger'! It has been my absolute pleasure to work with Frances and now to call her friend! I strongly recommend her to anyone needing to buy or sell a house! You will not be disappointed!
    07/29/20
    Jennifer gave Frances 5 stars out of 5
    Frances was a phenomenal support system and advocate during the buying process. As first time home buyers we were unsure of the process, but her knowledge and attention to detail made the process smooth. Several members of my family have used her to purchase a home and I think I speak for us all when I say she became more of a friend than an agent. Highly recommend her for any and all realty services.
    07/28/20
    Jan and Ralph gave Frances 5 stars out of 5
    Selling a home during a global pandemic came with more than the usual questions and concerns. Frances was knowledgeable, thoughtful, and genuinely concerned about having the whole process go smoothly and safely. She addressed all questions and issues quickly, taking stress off of us during these uncertain times. Her knowledge of the market was spot on. She was concerned and attentive to making sure our home sale was taken care of, as well as our family.
    05/20/20
    Linda gave Frances 5 stars out of 5
    We met Frances in 2018 when we were looking for our "age in place" home, she was excellent in negotiating a fair price and giving advice. We absolutely love our home Once we settled in we started the process of getting our second home ready for market, again Frances had lots of suggestions. When we were finally ready to list.. we listed with Frances to sell the house, the next day Md had a stay at home order. I'm thinking "Oh no!" But Frances assured us we would find a way, after having "Coming Soon" status for about a week she suggested we make our listing active! Wow are we glad we did, We got an offer ( full asking price) in less than 24 hrs, nothing short of amazing . Frances was creative, optimistic and determined to get this house sold! and she did!!! We would recommend Frances for all your real estate needs.
    03/31/20
    Ken gave Frances 5 stars out of 5
    What can we say? Frances is OUTSTANDING. We were looking for a home with very specific characteristics. She took us through a number of places, listened to us and found the perfect home. She worked with us through the entire process, inspections, loans, appraisals and was invaluable as we were purchasing remotely. She has tremendous local knowledge and is enthusiastic about her community. All in all we had a perfect buying experience.
    03/26/20
    Matthew gave Frances 5 stars out of 5
    AMAZING - that's how I'd describe Frances and the results she delivered for us! We HIGHLY recommend her. We interviewed several realtors when we decided to put our house on the market. As first-time sellers we knew we needed someone who could tap into the local market AND guide us through the process from start to finish. Frances explained everything the way we needed to hear it, she walked us through the industry standards for how to prep, photograph, and market our property, and she got our house under contract in HALF the time we expected. From there she negotiated fiercely for us and closed the deal like a pro. We are SO grateful we picked Frances, and you will be too!
    Response from Frances
    03/26/20
    Aww! Thank you Matt! I'm wearing a big smile while reading your kind words. The world has gone pretty wonky since your closing and I hope you and Meredith are faring well in these unprecedented and uncertain times. I'm so glad for you to have this chapter closed so you do not have to worry about it from afar. I am happy for the buyers too. They got a very nice home closer to their family and that will be so important for them in the times ahead. Best always!
    02/05/20
    Mitch gave Frances 5 stars out of 5
    I just sold my house at 207 West Philadelphia Avenue Inn Salisbury. My listing agent was Frances Sterling with ERA Realty in Salisbury. Has my selling agent, I found Frances to be knowledgeable, accommodating, my advocate, and just a pleasure to deal with. I would use her again I would recommend her highly to anyone buying or selling real estate
    Response from Frances
    03/26/20
    Thank you so much Mitch. I know it was hard to sell the home that you had put so much of your heart and soul into. Thank you for working with me to get it done! Love it when everyone is happy at the table and I certainly felt that at your closing!
    02/05/20
    Corinna gave Frances 5 stars out of 5
    Frances is wonderful! She is extremely knowledgeable and professional, yet so friendly and down-to-earth. She made the home buying process extremely smooth and stress-free. My husband and I highly recommended Frances!
    Response from Frances
    03/26/20
    Thank you Corinna and Chuck! It was a pleasure working with you and I hope you enjoy your new home!
    01/24/20
    Brian and Sara gave Frances 5 stars out of 5
    Frances is a wonderful person to work with! She found us our dream home.
    Response from Frances
    02/05/20
    Thank you Sara! It has been a joy becoming friends with you and your family!
    2019
    12/03/19
    Alexis gave Frances 5 stars out of 5
    The single best decision I made in the home buying process was calling Frances. From our first meeting, she made me feel comfortable and confident through every step of the process. As a first time home buyer, her wealth of knowledge and insight were invaluable and proved to be essential. Frances was consistently teaching me something and made sure I was well informed from start to finish. She was thorough and went above and beyond my expectations in every aspect. I am so thankful to have had her in my corner!
    Response from Frances
    02/05/20
    Thank you for your kind words Alexis! I am beyond thrilled for you and all that you are accomplishing. It was a joy for me to get to be along for part of your journey. Your future is as bright as your personality and that is huge!!
    11/29/19
    Faran gave Frances 5 stars out of 5
    Working with Frances was an excellent experience. She was very thorough and professional. She is very well connected in the Salisbury area and comes up with quick solutions. Not only she found us a beautiful home but stood by us and walked us through each step with beneficial and effective guidance. I plan on staying in touch with for any suggestions for home improvement and real estate needs.
    Response from Frances
    03/26/20
    Thank you for taking the time to leave this review Faran. The last few months have gone by so quickly! I hope you are enjoying your home and that you and your family are staying safe and healthy in these scary times. Keeping you and your colleagues in prayer as you stand at the front lines in this health crisis.
    11/01/19
    Coretta gave Frances 5 stars out of 5
    Frances Sterling came highly recommended to us through a family member. We are beyond grateful that we had the opportunity to work with her. She is extremely knowledgeable and does not mind going to bat for what her clients deserve. Her professionalism and attention to detail made this process less stressful. We felt confident knowing that she was in our corner. We would definitely recommend her to anyone looking to buy a home.
    Response from Frances
    03/26/20
    I think of you ladies often and hope you are enjoying your home. I loved working with your both! Your patience and persistence showed your strong character. The youngsters you care for are lucky to have such strong and caring role models! Best always!
    10/23/19
    Jason gave Frances 5 stars out of 5
    It was a pleasure working with Frances. We were referred to her from our mortgage broker and we couldn't be happier! She vetted our interests and quickly went to work to find us suitable houses to walk through. We felt that Frances was truly looking for our best interests, using her knowledge and experience to forewarn us of potential issues, kept our concerns in check, and helped with realistic negotiations. Even though we had a tough schedule to work around, she made it work without any issue. Additionally, Frances brought with her a slew of reputable contact for all phases of house hunting - from inspectors to settlement agents. From top to bottom, we wholeheartedly appreciate and recommend Frances's services.
    Response from Frances
    03/26/20
    I think as you both almost daily as I drive by your home every time I visit my folks. The house looks great and I hope you are enjoying it. You have waited a long time for your "happily ever after" and I loved being part of your journey!
    08/19/19
    Justin gave Frances 5 stars out of 5
    Frances Sterling is a great realtor who is very responsive and informative. She puts her clients interest first instilling confidence in the process. I would use Frances Sterling again and recommend her services.
    08/12/19
    Jenny gave Frances 5 stars out of 5
    Working with Frances was one of the best experiences I have had. As a first time home buyer I was nervous at first but Frances was with me through all the ups and downs and made the process just an overall great experience! I 100% recommend her as your Realtor.
    Response from Frances
    03/26/20
    Thank you Jenny! Playing catch up as we are sheltering in place. Reading these reviews is a bright light in an otherwise pretty dark time. I hope you are safe and healthy and enjoying your home and new life on the Eastern Shore!
    06/12/19
    Brian gave Frances 5 stars out of 5
    Frances was simply fantastic as our agent. She is knowledgable about the current market, local counties on the Eastern Shore, schools and districts, builders past and present, and home financing. Frances' kind demeanor, directness, honesty, tenacity, and sense of humor made purchasing not just our first home, but our dream home a pleasurable experience. I would not work with any other agent. Frances was in constant contact with us before, during, and even after we purchased our home as she took an interest in our families well-being. We were humbled by her compassion and proud to call her a friend.
    Response from Frances
    06/12/19
    Thank you so much Brian! Working with you both was such a pleasure. Your positive outlook and patience made my job easy. I wish you many happy years in your new home!
    06/11/19
    Lanae gave Frances 5 stars out of 5
    It was such an honor to work with such a professional and open minded agent. She was very personable, understanding and fun. Her work ethics are amazing. She welcomed us as family. She is very knowledgeable in the real estate profession and honest in her responses. Mrs. Sterling She will go the extra mile to gain the customers satisfaction. We LOVED working with her and highly recommend her in your home buying endeavor.
    Response from Frances
    06/12/19
    What a journey it has been! Through it all you stayed calm and focused on your goal. I am beyond happy for you! Thank you so much for sticking with it and for your kind words. You deserve the best!
    06/11/19
    Kelly gave Frances 5 stars out of 5
    Frances was fantastic to work with. She really listened to what aspects were important for us to have in our new home. She made the home buying process super seamless and fun. As a first time home buyer, she really helped me understand the process every step of the way.
    Response from Frances
    06/12/19
    It was a pleasure to work with you both. Thank you so much for taking the time to leave these kind words. I am excited for you both as you start your lives together in your new house! I look forward to seeing pictures as you make it yours!
    04/30/19
    Mary gave Frances 5 stars out of 5
    Frances was amazing throughout the entire home buying process. She helped me find my dream home and was always available to answer all of my questions. She kept me informed on everything that was happening and gave wonderful advice throughout the process. She was absolutely wonderful to work with. I would highly recommend her!
    Response from Frances
    06/12/19
    Thank you! It was my pleasure! You can be very proud of yourself for all you have accomplished so far. I expect there will be much more success in your future:) Call anytime!
    04/29/19
    Ryan gave Frances 5 stars out of 5
    Ms. Sterling was wonderful to work with. She conveyed much knowledge to my wife and I about the area, housing market, and things to look for when buying a home. One of the most important attributes, for myself, when conducting a business relationship with this kind of purchase is, can you trust this person? The answer was overwhelmingly, yes! She also made the working relationship personal by being friendly and make herself available at anytime. Would highly recommend Ms. Sterling to anyone!
    Response from Frances
    06/12/19
    I'm a little behind with this response but I wanted to let you know how much I appreciate your thoughtful words. I truly enjoyed working with you both and look forward to a continued friendship. The house looks better and better every time I ride by!
    2018
    07/19/18
    Amanda gave Frances 5 stars out of 5
    Frances is wonderfully meticulous. She is easy to work with, knowledgeable about the area, builders, neighborhoods, and flexible with scheduling. She was able to take our feedback and find a home that 'fit' our family. I wholeheartedly recommend her as a realtor.
    02/06/18
    Kristin gave Frances 5 stars out of 5
    I highly recommend Frances Sterling. She kept me informed during the entire search and settlement process and managed to find a property that met my long list of requirements. Frances went above and beyond to help find, show and close on our house.
    2017
    12/03/17
    Annette gave Frances 5 stars out of 5
    Being recently widowed, I had never made such a huge step alone before. Frances was great to work with. She was very professional and knowledgeable when showing the property the first time. She let me look around and think about it without pushing about trying to make a sale. When I decided to go forward, she gave me the advice I needed. She offered her opinions when I asked, but did not try to tell me what to do. Frances kept me informed by email and phone conversations of all the processes that needed to take place such as forms to be signed, inspections to be done and deadlines to be met. She was my advocate with the seller's realtor in getting certain repairs taken care of before settlement. Frances was always willing to take me back to the property to check on things I had questions about. If I wanted to know something else later, I could just give her a call. She answered my questions with a friendly reply or told me she would find out and get back with me and she always did. She made the process so smooth, I did not have to worry about why and when things had to be done. I just knew they would be done.I would definitely recommend using Frances Sterling as a realtor.
    Response from Frances
    12/03/17
    Annette, I can't thank you enough for taking the time to write these kind words. I am so pleased that your first home buying experience on your own was so positive. I truly enjoyed working with you and I wish you many years of happiness in your new home. I know you will enjoy being close to your son and his family. Thank you for trusting me to guide you through this process. It was a pleasure for me!
    09/29/17
    Debbie and Ron gave Frances 5 stars out of 5
    We have known Frances since the late 80's when we lived in Salisbury. After purchasing a house in Bishopville where we have settled in the last 14 years, it was decided by Ron and I to downsize. SInce we heard great things about France's real estate career, we decided to choose her. Well let me tell you! Frances took us to Salisbury, Delaware, Ocean Pines, West Ocean City and more. Every time I would find something online, I would call her....She always answered or if she was busy, she would return the call. I drove her crazy! Frances was always there for you. Her professionalism showed. She checked into every little detail for us. We finally found the house we were looking for. We highly recommend her...thank you Mrs. Sterling!
    Response from Frances
    12/03/17
    Debbie and Ron, I feel so blessed that you gave me the opportunity to help guide you through selling and buying your home. Although we have known each other for many years, I feel we have a wonderful, new and deeper friendship and I am so grateful for it! I...thank YOU!
    09/12/17
    Kelly gave Frances 5 stars out of 5
    To preface, my husband and I were first-time home buyers so we knew very little going into this process. That being said, Frances could not have been more helpful, detailed, and wonderful throughout the entire experience. When we first met with Frances, it was just a preliminary discussion about what to expect since we didn’t think we were quite ready to buy a house. Frances spent over an hour with us that evening going over everything and telling us what our next steps would be when we did want to start looking at houses. One of the biggest things that she told us during that first meeting is that she will be honest with us about a house and if she sees something that is not done properly, she will point it out. This input from her was so helpful since we didn’t know exactly what to look for or how to tell if something is done incorrectly. Once we were ready to look at houses, we compiled a list that we would like to see and Frances set up appointments for them around our schedule. There was never any push for us to hurry up and put an offer in; she let us take as much time as we needed. In fact, the house that we ended up purchasing was not on our list at all, Frances found it for us and we knew immediately that it was perfect. Frances guided us through the offer process and clearly explained what she thought would be a good offer while ultimately letting us make the final decision. She took all of the anxiety out of that for us which was a huge relief. Frances also has a wonderful team that we worked with for everything from obtaining the mortgage to completing the title work which made all communications/interactions very efficient. In short, Frances made our home purchase absolutely painless and very exciting. She was professional while at the same time being very personable. We will recommend her to anyone we know who is looking for a house and we will never use anyone else.
    Response from Frances
    09/12/17
    Kelly, your comments have made my day! The process of purchasing your first home, or any home really, can be so daunting and some people respond to the challenging process with more grace than others:) You and Colin were the perfect buyers! You did your homework, saved appropriately for your purchase, thoughtfully considered advise and rolled with the punches that come with the process. It was a delight to work with you and I look forward to a continued friendship! Thank you so much for taking the time to write this review. It means so much to me!
    08/25/17
    Jodi gave Frances 5 stars out of 5
    What a pleasure to work with Frances. She worked with us for over a year to find the perfect home for us! She is extremely knowledgeable and professional. She made sure our best interest's were in mind. I would highly recommend her! A+++
    Response from Frances
    09/12/17
    Thank you Jodi! It was such fun to work with you and Ted and was so exciting to be with you during such an exciting time in your lives:) Looking forward to the next get together!
    05/20/17
    Joe gave Frances 5 stars out of 5
    Excellent. She was really driven to sell our home as we had a unique situation with the home being partially completed. She provided constant updates and gave the home plenty of exposure.
    Response from Frances
    09/12/17
    Thank you Joe! I hope you faired well in the recent storms!
    04/26/17
    Jamie gave Frances 5 stars out of 5
    Frances is a great match for any first time home buyer. She is patient and made sure I understood each step of the process. I would highly recommend her.
    Response from Frances
    09/12/17
    Thank you Jamie! I really enjoyed working with you and look forward to a continued friendship. We need to get together!
    04/04/17
    Ashley gave Frances 5 stars out of 5
    It was great experience working with Francis.
    Response from Frances
    09/12/17
    Thank you Ashley! I hope things are going well for you in your new home! I have seen your cousin a few times and will certainly recommend her services if I have someone who needs credit repair.
    03/30/17
    Rachel gave Frances 5 stars out of 5
    We could not have had a better experience with Frances! She took us under her wing, gave us her honest opinions always, and was always professional! We feel so blessed to have worked with her.
    Response from Frances
    03/31/17
    Thank you Rachel! You and Ryan are a wonderful couple and I enjoyed every minute with you! Thank you for you patience throughout the process. You have a bright future together and I feel lucky to have been a small part of your journey. I wish you much happiness in your first home and I'll look forward to helping you when you're ready for the next one!
    02/15/17
    Paul gave Frances 5 stars out of 5
    We found Frances Sterling to be a very professional and responsive person to work with in our latest downsizing venture. It was a tough situation to leave a very nice home we built to something my wife would be happy to live in and decorate. Frances understands the mixed emotions in a sell/buy situation we involved her in and she handled it very well. We had a few bumps in the road with our buyer, who offered a challenge to the mix, but it all turned out well and everyone seems to be happy and moving forward. So if a buyer or seller desires a person who has the knowledge and personal expertise to handle their real estate needs we would highly recommend Frances Sterling.
    Response from Frances
    03/31/17
    Paul, I wish you both many years of happiness in your new home. I can't thank you enough for your trust and patience throughout the process. I know it was a tough move but I hope the goal of being in a more manageable home was achieved and that you will enjoy the time you hoped to gain by making the move.
    2016
    09/07/16
    Heidi gave Frances 5 stars out of 5
    Let me start by saying "We love her!!" I was in hard situation and had a deadline to be out of my home, along with my mother and daughter. She was so caring and helpful in so many ways for my family She took me in and treated me like a daughter. Buying a home is a big step I would want her by my side every step of the way. She goes beyond to make this process a lot easier. If your decision is to work with Frances you won't be disappointed.I consider her not just a realator but my friend😊
    09/07/16
    Heidi gave Frances 5 stars out of 5
    Let me start by saying "We love her!!" I was in hard situation and had a deadline to be out of my home, along with my mother and daughter. She was so caring and helpful in so many ways for my family She took me in and treated me like a daughter. Buying a home is a big step I would want her by my side every step of the way. She goes beyond to make this process a lot easier. If your decision is to work with Frances you won't be disappointed.I consider her not just a realator but my friend😊
    Response from Frances
    09/07/16
    Heidi, your kind words warm my heart. I wish you, your mom and daughter the very best future:)
    07/18/16
    Jerry and Ann gave Frances 5 stars out of 5
    Frances is OUTSTANDING !!! Besides all of the strengths checked below, she was courteous, patient, and understanding of our personal needs. She was able to find us exactly what we were looking for. We've bought and sold properties more than several times, and rate Frances as our best agent .
    Response from Frances
    09/07/16
    Thank you Ann and Tom! It was a pleasure working with you! I hope you have enjoyed your place this summer and that it continues to meet your needs for a long time to come.
    06/02/16
    Tom gave Frances 5 stars out of 5
    I was an out-of-town owner of an investment property. Frances came through on many occasions helping me find qualified local contractors to make last-minute repairs. Frances also helped me determine the best price point to enter the market and when to move the price to get visibility. The best advice she offered kept me in the market through the winter which is when I received the most activity and ultimately sold the property - her advice was contrary to my thinking but she obviously knew her market! I'll call on Frances again when I re-enter the market.
    Response from Frances
    06/02/16
    Thank you Tom! It was a pleasure doing business with you:) I was copied on an email forwarded from the buyer and she is delighted with her new place and the process of the purchase. It's so nice when everyone is happy at the end of a transaction! Thank you for being so willing to do what was needed to close it.
    03/21/16
    Zack and Lana gave Frances 5 stars out of 5
    As first-time home buyers, my wife and I were very unsure about how to begin the home buying process. We reached out to Frances, who encouraged us to get together and discuss what's involved from both parties. She helped us quickly identify what we were looking for in a home, as well as very important details that we hadn't considered. Frances showed us a wide variety of homes - some that fit our description, as well as others that were a little more off-base. We felt like this gave us the ability to approach homes with an open mind, which helped to identify smaller details that ended up being much more important to us than we initially thought. She listened to our feedback and helped guide us along the way in making more educated decisions. Once we began to narrow down our search, Frances helped us move quickly, efficiently, and competitively. We were able to quickly eliminate homes that did not fit the needs that we were looking for. This was especially helpful in allowing us to spend more time looking at the homes that were more appropriate to our needs. As the list became shorter, she helped us efficiently move from viewing the homes to properly deciding which one would be the best choice to bid on. We were then able to sit down in a neutral setting and view comparable offers that enabled us to make the most appropriate and competitive bid on the home that we would ultimately settle on. Our offers were fair and validated, and Frances was right there every step of the way to offer her opinion and suggest the best ways to negotiate our way to an even price for both parties. Her communication and responsiveness along the way really spoke volumes about her work ethic and dedication to helping us settle as quickly as possible, with as few hiccups along the way as one could hope to avoid. Throughout the entire home buying process, Frances was always there to offer us any support whenever we began to feel overwhelmed or confused. The knowledge of the area, as well as her desire to put the client's best interest in the front left us with a lasting impression that showed she truly cared and was passionate about her work. We highly recommend reaching out to Frances with regards to any and all home purchasing inquiries. We've already recommended her to our close friends and family. She truly made a difference in our lives, and given the opportunity, we can confidently say that she'll make a difference in yours as well.
    Response from Frances
    03/31/16
    Thank you SO very much for your comments! I am humbled by your thoughtfulness and detail. It was such a pleasure working with both of you and I can't thank you enough for being so receptive to my guidance. I think you made a great choice and found a home that will suit your needs for many years to come. I look forward to seeing how beautiful it is with you in it!
    02/11/16
    Kyle and Caryn gave Frances 5 stars out of 5
    We can't imagine anyone better than Frances! She took the time to go every detail and explain every part of the process to us. She welcomed our questions, gave great advice and pointed out all the pros and cons that we never would have thought of. We're so glad we trusted Frances to help us with our home-buying journey and we emphatically recommend her to our friends and family.
    Response from Frances
    02/12/16
    Thank you Caryn and Kyle! It was a pleasure working with you and I thank you for being so receptive to everything. I'll take as many clients like you that I can get:)
    02/09/16
    Jenna gave Frances 5 stars out of 5
    Frances Sterling’s approach to real estate is all encompassing. She is straight forward, personable yet business oriented, and timely. Her attention to detail and knowledge surrounding state rules/guidelines/policies is immaculate. She is well versed in all types of real estate dealings. She goes above and beyond in each part of every real estate contract and makes herself available during shoulder hours. She always keeps the client’s best interest in mind. As a first time home owner navigating the real estate world can feel somewhat overwhelming at times. I could not have asked for a better or more smooth real estate experience; many thanks to Frances for all of her hard work and involvement in this process. Without her this could not have been accomplished. I highly recommend her as a real estate agent.
    Response from Frances
    02/12/16
    Thank you for your kind words Jenna! Your patience and trust really paid off and I expect you will have many happy years in your new home. Have fun making it yours!
    01/15/16
    Brad gave Frances 5 stars out of 5
    Frances went above and beyond in every aspect of the home buying process. She is the consummate professional and I highly recommend her services.
    Response from Frances
    02/12/16
    Thank you Brad! It's been fun getting to know you and I look forward to our next deal together!
    01/06/16
    Eli gave Frances 5 stars out of 5
    Frances was wonderful and I would recommend her to anyone looking to buy or sell a home! Thank you!
    Response from Frances
    02/12/16
    Thank you for the continued support:)

    My Experience

    • 2020 Top Producer at ERA Martin Associates with a company record over $15 million in sales
    • Received ERA Diamond Award for sales 2020
    • Received ERA Franchise Leader's Circle Award 2020
    • 2019 Top Producer at ERA Martin Associates with more than $9,000,000 in sales
    • 2019 ERA Top Honors awarded for Superior Support of fellow agents
    • ERA Franchise Circle of Achievement for 2019
    • ERA Platinum Award for sales in 2019
    • GRI Designation (Graduate Realtor Institute)
    • ABR Designation (Accredited Buyer's Representative)
    • SRS Designation (Seller Representative Specialist)
    • Received ERA Martin Associates Platinum Award for sales in 2018
    • Received ERA Franchise Circle of Achievement Award for 2018
    • Received ERA Martin Associates Platinum Award for sales in 2017
    • Received ERA Franchise Circle of Achievement Award for 2017
    • Received the 2016 Rising Star Award from the Coastal Association of Realtors
    • Received ERA Franchise Circle of Achievement Award 2016
    • Received ERA Martin Associates Platinum Award for sales in 2016
    • Received ERA Franchise Circle of Achievement Award 2015
    • Received ERA Gold Award for sales in 2015
    • Received ERA Silver Award for sales 2014
    • Received ERA Franchise Circle of Honor Award 2014
    • Received ERA Rookie of the Year Award
    • Nominated for Coastal Association of Realtors Rising Star Award 2015
    • Coastal Association of Realtors MLS Committee member

    My Credentials and Memberships

    • National Association of Realtors
    • Maryland Association of Realtors
    • Coastal Association of Realtors
    • Sussex County Association of Realtors
    • Delaware Association of Realtors

    My Community Involvement

    • Member and committee member of Asbury United Methodist Church
    • Walk to End Alzheimer's
    • Appalachian Service Project
    • Habitat for Humanity
    • Mentor for Wicomico County Board of Education

    Local Insights

    My Blog

    ERA Martin Associates Partners - Shamrock Realty

    ERA Martin Associates Partners with Shamrock Realty ERA Martin Associates, local real estate brokerage in Salisbury, MD, has partnered with Shamrock Realty Group of Ocean Pines to create the Shamrock Division, a branch of ERA Martin Associates.  ERA Martin Associates has been serving Delmarva's real estate needs since 1985. Originally founded by Bill Martin, the brokerage has stayed locally – and family – owned and operated ever since. The award-winning Realtors at ERA Martin Associate...
    Oct 01, 2021 New & Newsworthy

    Solar Power - Is it right for you?

    Should You Have Home Solar Panels Installed?  With a number of federal tax incentives, residential solar panel installation has become more affordable. In fact, the Federal Solar Investment Tax Credit, which has been extended, can provide up to a 30% tax credit for properties that convert to solar energy as follows: 2018 – 2019: The tax credit remains at 30 percent of the cost of the system.2020: Owners of new residential and commercial solar can deduct 26 percent o...
    Sep 20, 2021 Living In Your Home

    Are We Experiencing A Housing Bubble?

    Are We Experiencing A Housing Bubble?Surging prices, bidding wars, low inventory and low interest rates leave many of us wondering if we might be headed for another market crash in the next year or two.  The old adage, "What goes up must come down!" and the crash of 2006-09 still very much on our minds leaves a very unsettled feeling.  But, let's analyze.The downturn of the early 2000's was fueled by low interest rates, loose mortgage lending tactics and a record rise in home valu...
    Aug 27, 2021 New & Newsworthy

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