Krystal Dern
    ERA Distinctive Properties℠

    Krystal Dern

    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.
    Buying or selling your home is one of the most important decisions you will ever make. I service Erie, Wyoming, Cattaraugus, Niagara, Allegany & Monroe Counties. As a general contractor on my own home I am Familiar with the construction process. It allows me insights into what may be done to a house to "up" its value or how it can be customized to fit your needs. I specialize in the following:...
    Buying or selling your home is one of the most important decisions you will ever make. I service Erie, Wyoming, Cattaraugus, Niagara, Allegany & Monroe Counties. As a general contractor on my own home I am Familiar with the construction process. It allows me insights into what may be done to a house to "up" its value or how it can be customized to fit your needs. I specialize in the following: Country Property, First Time Buyers, Veterans, Vacant Land, Investment, Acreage, Move Up Home, Relocation, Residential, Foreclosure & Waterfront. As your agent, I promise to help make this experience as financially and emotionally rewarding as possible by earning your trust through market knowledge, dedication, reliability and hard work. If you thinking of buying or selling, Call me today!!!

    My Client Reviews

    (55 reviews)
    Overall star rating: 5.0
    Past 3 months: N/A

    Ratings Breakdown

    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    100% of Krystal’s ratings: 5 stars
    (55)
    4 stars
    0% of Krystal’s ratings: 4 stars
    (0)
    3 stars
    0% of Krystal’s ratings: 3 stars
    (0)
    2 stars
    0% of Krystal’s ratings: 2 stars
    (0)
    1 stars
    0% of Krystal’s ratings: 1 star
    (0)

    Showing All Reviews (55)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    2021
    12/10/21
    Edward & Melanie gave Krystal 5 stars out of 5
    When my wife and I decided to sell our lake house on Rushford lake we had no idea who to call. I did some research online and decided to call ERA Real-estate in Arcade. We were givin Krystal Derns name. That turned to be the best thing that could have happened! From our first meeting at a Starbucks Krystal was very professional and very knowledgeable on how she would help us to sell our lake home. She went through her company step by step and all the benefits of listing with her and ERA. We felt very comfortable with her and decided to move foward with the sale. She did an outstanding job with pictures,viedos and a drone to capture the lake,dock and house for marketing purposes along with a detailed description of our property. We listed for one week and had many showings with multiple offers by weeks end. Needless to say the property sold in one week just as she said it would. My wife and I are very satisfied with the job Krystal did for us. Her attention to detail,professionalism, trustworthiness and knowledge are just a few of her strengths. Krystal is always on top of things that come up and gets things done no matter what the situation. In closing we would just like to say working with Krystal was a pleasure and would highly recommend her services to friends,family and anyone else looking to buy or sell property. We are thankful for her services and making our experience selling our home easy and enjoyable...Ed & Melanie Pietrowski..
    09/02/21
    Joshua & Elizabeth gave Krystal 5 stars out of 5
    Working with Krystal was amazing. She's knowledgable, understanding, diligent, and just ON IT. She was available to help us with so many road blocks that came up in our process, even things that were not her responsibility or area of expertise. She was always quick with a response and was able to get others to respond and get the job done. She was truly the one person on OUR side the entire process. On top of her professionalism and knowledge, she was just amazing to talk to and work with. She truly wants whats best for you and your family and not just to close a sale. She went WAY above and beyond to help us and we are forever grateful. We will recommend her to everyone and look forward to working with her in the future.
    07/16/21
    Scott gave Krystal 5 stars out of 5
    Krystal went above and beyond in helping us find our home. She was there step for step through the whole process.
    06/11/21
    Tim & Jessica gave Krystal 5 stars out of 5
    Krystal is amazing to work with, She is respectful, empathic, and knows what she's talking about. We would HIGHLY recommend her to anyone looking to sell or purchase a home.
    06/11/21
    Tim & Jessica gave Krystal 5 stars out of 5
    Krystal is amazing to work with, She is respectful, empathic, and knows what she's talking about. We would HIGHLY recommend her to anyone looking to sell or purchase a home.
    01/14/21
    Jillian gave Krystal 5 stars out of 5
    Very thorough and knowledgeable regarding the real estate business! Also friendly and patient! She was wonderful!
    01/04/21
    Steve & Kevin gave Krystal 5 stars out of 5
    We knew of Krystal's reputation for attention to detail and "professional persistence," and she certainly did not disappoint! In a world that seems to be moving at the speed of molasses at the moment, she was able to keep our transaction moving quickly and efficiently while displaying the utmost professionalism and a polite demeanor to all involved. Well done, Krystal!
    01/02/21
    Kirk & Shanon gave Krystal 5 stars out of 5
    Krystal is an incredible realtor as she is thorough, helpful, and diligent. She is always available for questions and extremely knowledgeable and informative. Krystal truly knows real estate inside and out and is absolutely there to help her clients receive exactly what they want and need. I highly recommend Krystal Dern, she will put your mind at ease and make the buying and selling process smooth and easy.
    2020
    12/14/20
    Collin gave Krystal 5 stars out of 5
    Krystal has been an absolute pleasure to work with. I'¬ôve worked with other agents in the past and she definitely stands out. Her knowledge of the industry is exceptional. I highly recommend her to anyone who is in need of an agent.
    12/11/20
    Eunice gave Krystal 5 stars out of 5
    Krystal went above and beyond for my husband and I to find and purchase our forever home, since we live 4 hrs away we thought it would be difficult to find and purchase our beautiful house,but Krystal was there for us every step of the way,and at all times day or night. Thank you Krystal you are 1 in a million
    12/11/20
    Cari gave Krystal 5 stars out of 5
    Krystal was super helpful and very patient with assisting us in purchasing our new home! She also was so dedicated to selling our previous house!
    12/11/20
    Destinie gave Krystal 5 stars out of 5
    We highly recommend Krystal!! She is very knowledgeable, friendly, & always available to answer any questions & concerns. We really enjoyed working with Krystal! She is top notch.
    11/08/20
    Brenda gave Krystal 5 stars out of 5
    Krystal Derns is a amazing realtor. She went in knowing our situation. Understood what we wanted. Made a plan. Brought us back the best price we could ask for. Plus she did all the work. She is awesome at her job! I would highly recommend her to everyone.
    10/06/20
    Jon & Shanon gave Krystal 5 stars out of 5
    Krystal was extremely patient with us during the entire selling and buying process. She proved to go over and above her duties as a realtor. If your looking for a realtor that is not afraid to go the extra step, she's the one. Helped uncover broken septic tank dboxes with pick axe and shovel for over 4 hours at our new house to ensure proper closing. Thanks again for helping us purchase our dream home!
    07/31/20
    Margaret gave Krystal 5 stars out of 5
    We were extremely pleased with the service received from Krystal. She was able to overcome the obstacles of dealing with the pandemic and sold our home virtually. She took care of all the details and the home sold over asking price the first day on the market. She followed up on all aspects of the transaction and made us feel confident and comfortable all during the process. We would recommend her highly to anyone who wants a truly professional realtor on their side.
    07/30/20
    Patty & Keith gave Krystal 5 stars out of 5
    She is amazing, she listens to what you want and she finds it! She is reliable and if she doesn't know the answer to one of your questions, she finds the answer and gets right back to you. I would only give out Krystal's name if someone is looking for a realtor because there is no better!! We will miss working with her she has become "family"
    06/09/20
    Tammy gave Krystal 5 stars out of 5
    Krystal spent time researching and communicating the various house options to us for approximately 6 months before we picked our new home. Krystal considered our specific wants and needs while we explored numerous options. She was patient and professional, wanting us to be happy with the home we chose, and we are very happy. Thank you for everything!
    05/01/20
    Brian & Kathy gave Krystal 5 stars out of 5
    Krystal is a true professional. She is so knowledgeable. She worked with me for 2 years until I finally found the right investment property. She has been reliable and helpful. I'm so glad my friends recommended her.
    04/14/20
    Brandon & Jamie gave Krystal 5 stars out of 5
    Krystal continuously went above and beyond helping us on the sale and purchase of our home. Having Krystal as our realtor came with great peace of mind knowing that with her attention to detail, determination and grace whatever the hurdle was she would get the job done. We will forever be grateful for all of her efforts landing us in our forever home.
    02/25/20
    James gave Krystal 5 stars out of 5
    Krystal always was available to answer questions and willing to go out of her way to keep the process moving. She communicated to us throughout, and we always knew what was going on.
    02/21/20
    Chet & Amy gave Krystal 5 stars out of 5
    Krystal is very knowledgeable and informative and helpful, she was great to work with regarding our recent purchase. Would recommend her highly!
    2019
    12/22/19
    Megan gave Krystal 5 stars out of 5
    Krystal's an amazing realtor! After all these months of myself searching for houses, I have finally found the perfect home! Great, honest and trustworthy and professional women! Highly recommend anyone to reach out to her if your lookin for a perfect home!
    12/04/19
    Jeff gave Krystal 5 stars out of 5
    Being a first-time buyer, I was very nervous and clueless about the whole process. Krystal made sure that I was making an informed decision and that I was kept in the loop for the entire time. She is very familiar with the area I was looking in and used that knowledge to assist in the decision making process. When there were potential issue with the seller, Krystal stood her ground in the negotiating process to help me obtain the best deal possible. I could also not afford a high-priced home, but Krystal treated me like I was her only client. I was lucky that a co-worker recommended her and I would recommend her to anyone. If I have any real estate needs down the road, Krystal will be the first person I call!
    11/16/19
    Jared & Kate gave Krystal 5 stars out of 5
    To say Krystal was helpful, knowledge and on top of things would be an undestatement. Her dedication and commitment to selling a house and making it an enjoyable experience for me as a buyer became very clear when she would drive to my office to get signatures work her schedule around my busy life to insure thing went smooth and on time. It was a pleasure working with Krystal and one of my employees is already using her to purchase his house as he was so impressed with how she handled my purchase. Expect integrity , commitment , punctuality and a smiling face when hiring Krystal. They need a 6th star for her!
    10/11/19
    Brandon & Erin gave Krystal 5 stars out of 5
    Krystal brought an incredible work ethic, along with impeccable knowledge of real estate. She was available to answer all of our questions, and was extremely responsive throughout the process. She definitely know what it takes to get a house sold, and was able to get us an above list price within 2 weeks of putting our house on the market. We were on a super tight timeline and she delivered above and beyond our highest expectations. We would highly recommend Krystal to anyone who is looking to buy or sell a home. She cares about her clients and she gets the job done.
    10/08/19
    Peter gave Krystal 5 stars out of 5
    Krystal was very professional in locating a buyer for my property. She was always available to answer my questions and kept me abreast of the progress of the sale. Krystal turned out to be a valuable resource when I needed a local professional to repair and enhance my utility service. I would recommend her to others seeking real estate services.
    09/25/19
    Kellen & Christina gave Krystal 5 stars out of 5
    We can say a lot of great things about Krystal. She is a very dedicated and hard working lady. She is 100% dedicated and seeing you through to the very end. Krystal did the impossible, she sold our house in 36 hours! She did all the running, phone calls, emails and even helped us pack a trailer the day of moving. She started out as our real estate agent and quickly became our friend with her amazing personality.
    09/20/19
    Isabel gave Krystal 5 stars out of 5
    Krystal went above and beyond! I loved working with her. And I am very lucky to have her on our side. We LOVE our new home.
    08/03/19
    Danielle gave Krystal 5 stars out of 5
    Krystal is fantastic at what she does! She helped us purchase our new home on a contingency of selling our old home in a week. She is extremely knowledgeable of the entire process and was there for us with every question we had throughout the deals. She got back to us within minutes when we needed something. We would highly recommend Krystal as your realtor to either buy and/or sell a home. Thanks Krystal!!!
    07/30/19
    Hiram & Amy gave Krystal 5 stars out of 5
    Krystal Dern is the best! She went over and beyond to find my husband and I a house. Krystal was very helpful from the time we put a offer in on our new home. There was a few things that had to be done for us to move forward with our loan and Krystal was down to the point with us about how everything worked. The day before we closed on our new home we did a walk though with Krystal and everything was coming along great and at the end Krystal gave my family something very special and that was a very nice gift and a very nice new home for my family to live happily ever after!! Thank you so much for everything Krystal!!! My husband and I highly recommend Krystal to anyone.
    07/30/19
    Jessica gave Krystal 5 stars out of 5
    Very responsive and excellent to work with. Extremely knowledgable.
    06/28/19
    Brent gave Krystal 5 stars out of 5
    I really don't know where to start. So I'll begin saying she is honestly the best realtor ever. She is 100% donated to her job. She has your back through the entire process and makes sure everyone who is involved is on top of what needs to be done. She had our house sold in two days and walked us through the entire purchase of our dream home... that we didn't even know was our dream home until she convinced us to just look at... let be back track by saying we had turned our nose up to it when she had sent pictures of it. You want her on your side. We love you, can't thank you enough for everything you have done for us.
    05/25/19
    Christine gave Krystal 5 stars out of 5
    We've had the opportunity to work with other real estate agents years ago when my mother was trying to buy a home. We took a few years away from looking, but ended up searching again about 5 years ago. (Yes... 5 years!) I can't say I remember how exactly we ended up getting in touch with her. I think it was actually a random call into the realty USA office actually shot a house in Holland which turned out to be nothing like we expected. I can't say we've had a ton of interactions with a bunch of real estate agents, but she blew us away with everything from knowledge on foundation, roofing, heating elements, loans, process work... it was outstanding to say the least. We stuck with her, she knew the situation we were in was tough, and what almost seemed impossible to find in a property.. we finally found. I wouldn't of felt confident going through with such a huge purchase with anyone else in the industry. Thank you very much Krystal! My family and I appreciate it more than you know
    05/07/19
    Jeff gave Krystal 5 stars out of 5
    Krystal was an absolute pleasure to work with! She helped us in every way possible and was on top of every move that had to be made to make our closing a success. We can't thank her enough for everything she did for us. We highly recommend her if you are in the market, her dedication to your needs, wants and getting answers to your questions is above and beyond other agents we've worked with. Thank you Krystal!
    05/07/19
    Jeff gave Krystal 5 stars out of 5
    Krystal was an absolute pleasure to work with! She helped us in every way possible and was on top of every move that had to be made to make our closing a success. We can't thank her enough for everything she did for us. We highly recommend her if you are in the market, her dedication to your needs, wants and getting answers to your questions is above and beyond other agents we've worked with. Thank you Krystal!
    02/19/19
    James gave Krystal 5 stars out of 5
    Krystal was there the for all are real estate needs from start to finish.I would highly recommend her and would use her again.
    02/17/19
    Robert gave Krystal 5 stars out of 5
    Krystal has been helping my daughter Heather and I find vacation land for years now....finally we found a good spot in friendship NY...Krystal has gone above and beyond in helping us...we looked at many places over the years and she was very helpful and kind as our needs were very specific....she was a great person to work with.....I recommend her highly....thank you again Krystal...Bob Fuller
    02/12/19
    Michael & Tracy gave Krystal 5 stars out of 5
    Krystal was very helpful with the sale of our house. She is very motivated and pays attention to all the details.
    2018
    12/06/18
    Tamara gave Krystal 5 stars out of 5
    Krystal did a great as my realtor. She dedicated her time to achieve what was necessary for the closing process and returned all of my questions quickly and made the entire process a lot less stressful! She was pretty knowledgeable in what to look for during the search process. I would recommend her to others!
    11/11/18
    Jennifer gave Krystal 5 stars out of 5
    Krystal took on a challenging home to sell due to legal issues prior to listing the home and took her knowledge to make sure every aspect of selling during a tough situation and made it a smooth sale. She was very quick to communicate with all other parties involved with this sale and the homes legal issues taking a lot of stress off of me and was very grateful she knew how to tackle any speed bump that came up.
    11/11/18
    Richard gave Krystal 5 stars out of 5
    Krystal was extremely helpful during my exploring time. She was always available for examining various options and in a market that seemed to be quite active, was there for quick visits as well as discussing various needs that the places we visited, would fulfill. This was very helpful especially with the things that I considered important. She returned calls quickly and went over and above what I would have expected, even to driving 90 minutes one time to let me visit a property with a flooring person to do measurements; then drive a similar distance after a half hour call. All in all she provided more service than I had hoped for. Kudos to her as a professional real estate person.
    11/02/18
    Jon & Kathryn gave Krystal 5 stars out of 5
    Krystal is a phenomenal realator! She is very personable towards clients but also manages to maintain a professional relationship. Krystal's attention to detail, perseverance, and honesty are some of the many qualities she possesses which makes her an exceptional salesperson! Highly recommended!
    10/30/18
    Colby gave Krystal 5 stars out of 5
    Krystal was an amazing agent to work with. Not only is her level of professionalism outstanding but she genuinely cares for her clients on a personal level. Her communication throughout the entire process was amazing, even if there was nothing new to update she would still reach out to us just to say things are still in track. Amazing work ethic and an amazing agent!
    10/27/18
    Gary & Tonia gave Krystal 5 stars out of 5
    Krystal was very easy to work with. She used our needs to start a search for the home that would work for us. Once a house was a close match, we all would look at it closer. She was great matching us to a home, negotiating and finally closing on a house. We recommend her for her hard work, honesty and no nonsense approach.
    10/26/18
    Kendra gave Krystal 5 stars out of 5
    Its hard to come up with the words to adequately describe our experience working with Krystal. I have never met a more dedicated, knowledgable,hard working nd genuinely caring person in my life. Krystal was able to answer every question we had. She had my house sold within two days and was able to get us into our dream home. She went above and beyond for our entire family. I highly, highly recommend her as a realtor. She will never realize how much we appreciate everything she has done for us. Thank you Krystal!!!
    10/24/18
    Brody gave Krystal 5 stars out of 5
    Vary helpful! Made everything go vary smooth! All and all vary easy to do business with!
    10/19/18
    Mario & Bethany gave Krystal 5 stars out of 5
    She is very knowlegable and friendly.
    09/02/18
    Kevin & Melanie gave Krystal 5 stars out of 5
    Second time working with Krystal. Was SUPER helpful and knowledgeable when we bought our home in a new area. When the time came to sell, we knew Krystal would help get the job done; literally. We had already relocated when we listed, so Krystal jumped right in from helping to clean house to helping uncover the septic system(not sure those parts were in her contract). Super communication throughout. Couldn't ask for a better person to help sell a home. 6 stars if we could!
    07/16/18
    Harley & Robert gave Krystal 5 stars out of 5
    It was such a pleasure working with Krystal to find our dream home. Absolutely professional and very knowledgeable about everything it takes to buy a home. She made the process very easy for us as first time buyers and I highly recommend her to anyone buying or selling. I can't say enough of how great she was. Thank you so much Krystal!
    05/03/18
    Rachel gave Krystal 5 stars out of 5
    Krystal went above and beyond what any realtor is required to do. She helped me throughout the closing process, and even afterwards with questions I had. She is incredibly knowledgeable and is able to get things done and with accuracy. I HIGHLY recommend her to anyone looking for a new house or place of business!
    04/29/18
    Chris gave Krystal 5 stars out of 5
    Krystal in a word is amazing. She is direct honest and always helpful. I just can't begin to describe the level of attention to detail she practices. Her word is her bond and she is always true in word and deed. Always reachable to address any cares of concern. I will be selling a 250000.00 property in the the future and wouldnt even consider listing with anyone else. You wont go wrong with Krystal. All the Best C Moricca
    03/03/18
    Dennis & Jill gave Krystal 5 stars out of 5
    Krystal is a true professional in her line of work. She took the time to listen to what we wanted in our price range along with our thoughts of different areas we would like to live in. She researched the areas and found us a perfect home in the price range we were looking to stay in! Her communication skills are very attentive. She truly works for her clients best interests!!
    03/02/18
    Dave & Nancy gave Krystal 5 stars out of 5
    We have worked with Krystal several times buying & selling. She is very quick to respond to our needs and our questions. If she doesn't know something about a property she is diligent to investigate and get us an answer. She is knowledgeable about real estate and always takes the time to review a contract with us and answer any questions. She follows up and gives updates throughout the closing process. We would and have recommended her to others.
    03/01/18
    Timothy gave Krystal 5 stars out of 5
    Krystal is a dedicated professional. Detail oriented and ethical. I have bought and sold houses with Krystal as my agent and could not be more satisfied. She is always responsive and works on getting you the information needed to make the deal. I'm currently working with her again on finding me another property. Tim
    03/01/18
    Denise gave Krystal 5 stars out of 5
    Always around to answer questions, Very helpful, showed houses she thought I would like and never once wasted time. Stayed with me from start to finish, and keep in touch even after the sale.
    03/01/18
    Drew gave Krystal 5 stars out of 5
    Krystal helped my wife and I purchase a lake house as a second home. Anytime that we sent her an email to ask a question she got back to us right away and made sure that it was an easy and quick process. She even showed up at our closing with a gift to hang inside our home once we got the keys. We would strongly recommend her to anyone.
    02/10/18
    Paul gave Krystal 5 stars out of 5
    Krystal worked hard to make sure we stayed ahead in a competitive market. She listened and truly cared about finding our family the right home. After working with other realtors that made us feel like we were hoping for "too much" she found us our dream home. She's truly fantastic!!

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