Not only is she a warm, exuberant, and charming individual, but she proves to be hardworking and very professional as well. While shopping for a home, she was with me the whole way, explaining the pros and cons of each house and also listening to my impressions to help gauge which house would be the best fit for me. Then when negotiating the price, she worked hard to help me get the best deal possible. She was also very quick to get back with me on emails and with phone calls and she really knew what she was doing. Above all, she really put her heart into making sure I was satisfied with my new home and with the whole process.