Novella Taylor
    ERA Distinctive Properties℠

    Novella Taylor

    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.

    My Client Reviews

    (15 reviews)
    Overall star rating: 4.7
    Past 3 months: 5.0
    Ratings Breakdown
    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    87% of Novella’s ratings: 5 stars
    (13)
    4 stars
    7% of Novella’s ratings: 4 stars
    (1)
    3 stars
    0% of Novella’s ratings: 3 stars
    (0)
    2 stars
    0% of Novella’s ratings: 2 stars
    (0)
    1 stars
    7% of Novella’s ratings: 1 star
    (1)

    Showing All Reviews (15)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    2021
    03/30/21
    Lupe & Angelique gave Novella 5 stars out of 5
    Novella was a great realtor to work with. This is our second home that we have sold with her and bought as well. She is on top of her game and helps to get responses quickly and professionally. We enjoyed working with her!
    2020
    06/02/20
    Mary gave Novella 5 stars out of 5
    Selling my home during these changing times was a big worry until I talked to Novella. Her professionalism and calming manner put me at ease. She walked with me for the before, staging, during, and after the sale. Novella was quick to respond to my many questions. I would not hesitate to contact her for any future purchasing/selling of a home. Not many can say that selling a home was a wonderful experience, but Novella made it possible! Thank you!
    05/20/20
    Kevin gave Novella 5 stars out of 5
    Novella is a consummate professional with a wealth of knowledge. Her innate ability to coach home owner buyers through each phase of purchasing the next place to call home is what separates Novella from other realtors. By far the best home buying experience my family and I experienced in our life. From viewing homes to keys at move in day Novella walked with us each step of the journey. By far the one and only Real Estate Agent you will ever need, do yourself a favor and call her.
    05/19/20
    Marguarite gave Novella 5 stars out of 5
    Having worked in real estate myself, I knew what to look for in an agent. Novella was the ideal person to represent me and my husband in the purchase of our house. She is knowledgeable, helpful and quickly responsive, and I had no doubt that she would represent our interests with integrity and trustworthiness. I am pleased to recommend her services to anyone looking to buy or sell real estate. You can be assured you are in capable hands.
    05/07/20
    Kaye gave Novella 5 stars out of 5
    Novella Taylor is the best of the best in real estate!! I thoroughly enjoyed my real estate experience while working with her! She is highly knowledgeable of the real estate market and knew exactly what I wanted in a home, All I can say is HOOAH!!!!
    04/07/20
    John gave Novella 5 stars out of 5
    I've had the privilege of working with Novella Taylor on numerous occasions over the years and one thing that has remained constant was her character. She has always been kind, professional and knowledgeable, listening carefully to what I was looking for and advising me accordingly. She was always prompt to respond to my questions and sometimes even advising me beyond what I knew to ask of her. There was even a time when her and my ex wife walked into a home and decided that the home was not for us despite the fact that the next home she had for us to look at was less expensive. She is more concerned with finding the right home for you versus the home that makes her the most commission. Her honesty and integrity are second to none and for me, she sets the standard for how an excellent real estate agent should act. When it comes to real estate questions or needs, she is my go to person.
    Response from Novella
    04/07/20
    Thank you, John. It has been my pleasure working with you.
    2016
    10/27/16
    Nigel and Lisa gave Novella 5 stars out of 5
    Top notch! We couldn't be happier!
    06/26/16
    Robert gave Novella 5 stars out of 5
    Novella has excellent knowledge of the local market. She geared the search for our home to the specific needs of our family. She showed us all the options that were available so we could make an informed decision that benefit our needs/wants. When we decided to build instead of buying a previously owned home she was there to navigate us through these uncharted waters. If we were ever to buy another home, Novella would definitely be our realtor.
    06/21/16
    Rodney gave Novella 4 stars out of 5
    Second hone with her...there is a reason we use Novella!
    05/04/16
    George gave Novella 5 stars out of 5
    Novella is very knowledgeable with the greater Columbia, SC area and could spot issues with homes we visited. She was accommodating to our needs and patient as we viewed numerous homes for over a month. I would highly recommend her and look forward to working with her again when we have a need to buy or sell a property in the Columbia area.
    03/12/16
    Dan gave Novella 1 stars out of 5
    After flying out to view house prior to moving we bought our house based off pictures and Novellas description. Novella relayed that our house would need no work. When we arrived there was no grass in the back yard, a building covered in black mold that wasn't on the survey or in any of the pictures, and every wooden cabinet was damaged by what seem to be knife engravings. Response time was poor and after moving into our home we found out that new homes were being built in our neighborhood for the same price per square foot, but the new homes had upgrades like granite and hardwood. Before buying the house, we made one trip to SC to view homes. She took me to two dumps. Very disappointed.
    Response from Novella
    03/19/16
    Dan, the two dumps I showed you were homes you sent to me. Not the other way around. Once you arrived in South Carolina and didn't like the home we didn't need to close, but you never said anything. I am disappointed you couldn't communicate to me that you were unhappy with the house. These were homes you requested to see. You came out one time without your wife and picked the house that had mold in it, I told your wife it was not a good idea to purchase this home. And, you agreed. So, we began looking for other bargains.
    2015
    12/22/15
    Johnny and Barbara gave Novella 5 stars out of 5
    A realtor that knows the market and was genuinely invested in our home buying process. She provided advice when needed and followed our wishes to the letter. Her descriptive imagery helped us to quickly decide on the area and home that would mostly suit our wishes. We were very comfortable in her actions which originated from her knowledge and organization. The tenacity in her approach to assist in resolving our issues resulted in the best results possible for us.
    12/19/15
    Pam and Ardis gave Novella 5 stars out of 5
    It has been two years since we bought our house with Novellas aid. She worked so hard to help us find the right house. We are happy and remember the whole house buying experience fondly thanks to her!
    12/15/15
    Angella gave Novella 5 stars out of 5
    She is funny, identifies with her clients, and keeps trying to find that perfect house the clients needs.
    12/15/15
    Laura gave Novella 5 stars out of 5
    Loved working with Novella and her team. Very helpful and personable.

    My Experience

    • Novella has been a Realtor since 1994 in the Columbia area. She moved here with her military husband and knows what it means to serve. She is a USAA Certified Agent and knows the moving experience all to well.
    • I can also help you if you need to rent your home. Call Mike Taylor Properties, Inc. 803-408-0006
    • I love first time home buyers!

    My Credentials and Memberships

    • Stratford HOA
    • Central Carolina Board of Realtors
    • National Association of Realtors

    My Community Involvement

    • On the Zoning Board for Elgin
    • Muscular Distrophy Assocation
    • Greate Columbia Board of Realtors
    • Lover of Doberman's

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